CQ Infotech offers professional and managed services on all the leading Unified Communication systems and enterprise software products.
CQ Infotech is a global ‘Business Process Outsourcer’ and ‘Managed Services firm’ which is known for its potential.
Technical Services Overview
We set an extensive team for our clients while offering end to end technology services for Unified Communication Systems, Enterprise Software Products, and Telecom Infrastructure. Our teams are available 24X7 to convey best-in-class support at an industry challenging SLA to our customers on high demand. ‘ITIL delivery framework’, ‘Lean Six Sigma Operations’ and ‘Customer Focus Approach’ are our edge in Technology Service space. A blend of our technical expertise and sensibility to client/customer business impact compliments the decision to engage us on their mission-critical processes.
We utilize a set of three devices/application completely planned and extended to provide technology services. Our offshore technical support provides extraordinary value from technology, flexibility & financial perspective. However, many offshore organizations fail to understand the urgency of timely communication and effective execution, expected in the rapidly evolving and fast-paced business culture.
Everything you need At a Glance
CQ Infotech delivers the experience required to manage ‘Enterprise outsourced operations’ with a dedicated team of System Engineers, who are available round the clock to supplement and extend your service delivery capabilities.
Outsourcing technical support provides our clients with the opportunity to address constraints such as:
- High labour costs and attrition rates among technical support staff
- Reduction / Elimination of physical plant
- Optimizing allocation of limited resources
- Ability to upgrade expert technical service teams to satisfy on-demand requests.
- Coverage of hard staff off-hour shifts.
- Provides competitive advantage to organizations ability to scale expert technical service teams to demand
- Allows our clients to provide a high level of service, at a low cost, thus enhancing customer satisfaction