BPO
CQ offers a full range of services in outsourcing and software development, which comprise of product design and offshore software development for enterprise and B2B systems.
The company has extensive experience in working with multiple global clients and domains in product development and projects based assignments. CQ's portfolio of offshore services comprises of offshore software development for product and solutions companies in the Financial, messaging, Travel, E-Com based development arena.
CQ uses a superior engagement model to deliver its customers with a time tested offshore services. CQ offers a unique value proposition by utilizing the best offshore practices which it has gathered over a period of time.
We offer you a world class infrastructure, the technology, domain expertise and a time tested and streamlined offshore process, along with the skilled resources for your requirements. CQ also offers immense scalability on the resources, infrastructure and offshore model. This can help your business to scale up or down according to your requirements to provide immediate or phased development objectives at a favorable cost structure.
This offshore development model allows you to control your development and IT costs on the following fronts
Infrastructure
Software development
Scaling of resources
Project management
Salient Features of CQ provided Dedicated Offshore Development Teams
We specialize as an offshore development centre wherein requirement based
dedicated
resources are provided
All required infrastructure for effective offshore development is provided.
Ability to ramp up and ramp down resources
Client specified development processes adopted.
Project management by the client or CQ.
Regular reporting and account management.
Onsite coordinator for large projects
CQ Offshore Development Process
• Offshore Development Infrastructure Creation
• Knowledge Transfer
• Offshore Development Infrastructure
• Establishing Virtual Private Network (VPN) with 24 hour connectivity
• Establishing of a Project Control Office (PCO)
• Inter office communication methodology
• Centralized CVS Access
• Tools for Offshore Management
• Database and QA Servers
• Legal Employees Contracts
• Admin Help desk for Travel and hotel bookings
• Knowledge Transfer
• Initial Knowledge Transfer
• Application specific domain knowledge
• Application Architecture
• Development Processes and Tools
• Development Environment Setup
• Ongoing Project Knowledge Transfer
• Project Documents like SRS
• Project Deliverables
• Task Allocations
• Further Development Environment Setup if required
Offshore development Engagement models
Projects being executed at the offshore development centre can either be managed by the client or can be managed by CQ.
Client Managed
CQ provides the client with resources and infrastructure for offshore development. The Client allocates tasks, manages the projects and deliverables from the teams at CQ locations. All processes, including the development process, quality management systems, standards and norms used in such a facility are as per definitions from the Client. This is successful model for large projects, which are ongoing in nature such as, Customer Support, Enhancements, and QA related software projects.
The Client Managed Model gives you total control for managing your project as per your requirements. CQ provides the client with the best of the facilities and the resources possible.
For a better control of the project management, client's own coordinator can be deployed at our development centre. An Account manager /coordinator can also be provided at onsite location for periodic co-ordination activites with the client.
CQ Managed
CQ manages the resources, infrastructure, projects and deliverables for the client. CQ is responsible for tasks allocation and manages communication reviews with the Client.
All processes, including the development process, quality management systems and standards are provided by CQ. We also incorporate client's requirement for convenient and speedier development. An Account manager /coordinator is deployed to for periodic co-ordination activites with the client.
We undertake complete responsibility and deliver your assignment replete with adherence to timelines and milestones. All development standards and project management are in adherence to the requirements provided by the client during the project kick-off. CQ handles all the development, project management and delivery on a pre-determined fixed cost/time basis. During this entire phase our Account managers/ coordinators update you with the progress of the project and take necessary approvals for moving forward. This model offers customers a low-risk option and can be employed when the scope and specifications of the project are clear. CQ guarantees on-time, on-budget delivery of projects.
Why CQ Offshore Development Services?
Some of the reasons why CQ can act as your complete offshore development center are:
Skilled Professionals
All CQ software engineers are graduates from leading engineering institutes. They have rich global industry experience and excellent communication skills. Our senior team members have years of experience in various roles such as project leaders, project managers and software engineers.
Comprehending Customer Needs
Each Outsourcing assignment is managed by a Project Manager and a dedicated Account Manager who understands technology and can identify and deliver your specific technical-resources requirement quickly. Since CQ staffs your projects with our own employees, we have an accurate assessment of their skills and capabilities. This enables us to provide you with accurate mix of resources quickly to adhere to your Delivery and Budgetary schedules
Maintaining State-of-the-Art Skills
Our core competency lies in maintaining a pool of extensively trained and experienced professionals with the latest technology skill sets. CQ's HR Cell ensures that every individual's skill set meet customers' technical and non-technical needs. Our strong presence along with the diverse skill sets that cover all the areas of technology implementation, allow us to deploy teams that fit the precise needs of a project.
Completely Managed Teams The project teams for the customer are deployed with a single dedicated point of contact for the customer - the Project Manager. A typical CQ project team would consist of a Project Manager, Business Analyst (s), Information Architects, Project Leaders, and several software developers and QA engineers. The size and structure of the team may depend on client requirements and phase of the project being executed. For all customer and interfacing roles, the Accounts Manager is the prime contact on the project. |